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10 secrets of a smooth transition in a family business

by Lapmonk Editorial
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You’re at the helm of a thriving family business, the crown jewel of your legacy. But as the sands of time slip through your fingers, a nagging question keeps you up at night: “How on earth do I pass the torch without setting the whole darn thing on fire?” Fear not, dear reader! We’ve cracked the code on family business transitions, and boy, do we have some juicy secrets to spill.

Buckle up for a wild ride through the treacherous terrain of family dynamics, power struggles, and generation gaps. We’ll navigate the murky waters of succession planning, uncover the hidden pitfalls that have sunk many a family enterprise, and reveal the game-changing strategies that’ll make your transition smoother than a fresh jar of Skippy.

From communication hacks that’ll make your family gatherings less “Succession” and more “Brady Bunch,” to financial wizardry that’ll have your accountant doing backflips, we’re leaving no stone unturned. And trust us, these aren’t your grandpa’s tired old business tips – we’re talking cutting-edge, paradigm-shifting, “why-didn’t-I-think-of-that” nuggets of pure gold.

So, whether you’re a grizzled family business veteran or a wide-eyed heir apparent, prepare to have your mind blown. These 10 secrets are about to revolutionize the way you think about family business transitions. Ready to turn potential family feuds into a harmonious symphony of success? Let’s dive in!

The Transparency Transformation: Shatter the Silence, Amplify the Awesome

Imagine a family business where secrets lurk in dusty corners and whispers echo through hallways. Sounds like a recipe for disaster, right? Well, buckle up, because we’re about to flip that script! The first mind-bending secret to a buttery-smooth transition is all about radical transparency. It’s time to throw open those boardroom doors and let the sunlight stream in!

Start by creating a “State of the Union” address – not just for the bigwigs, but for every single person who calls your company home. From the seasoned CEO to the bright-eyed intern, everyone gets a front-row seat to the nitty-gritty details of the business. Financial reports? Lay ’em out. Future plans? Spill the beans. Potential challenges? Bring ’em on! By democratizing information, you’re not just building trust; you’re cultivating a sense of ownership that spans generations.

But wait, there’s more! Take transparency to the next level by implementing an open-door policy on steroids. Encourage questions, welcome feedback, and create safe spaces for constructive criticism. When family members and employees alike feel heard and valued, they become invested in the company’s success. It’s like turning your entire workforce into a cheering squad for your transition game plan!

Remember, transparency isn’t just about sharing information – it’s about fostering a culture of openness that becomes the bedrock of your family business. When everyone’s on the same page, rowing in the same direction, that’s when the magic happens. So, tear down those walls of secrecy, and watch as your family business transforms into a beacon of trust and collaboration!

Case Study: The Johnsons’ Jellies Jamboree: When third-generation jam-maker Sarah Johnson took over the family’s artisanal preserve business, she faced a sticky situation. Years of hush-hush decision-making had left employees feeling like outsiders. Sarah’s solution? The Annual Jellies Jamboree – a company-wide event where every aspect of the business was laid bare (including Grandma’s secret recipes!). The result? Employee engagement skyrocketed, innovative ideas started flowing, and the transition became smoother than their award-winning apricot spread.

The Talent Tango: Nurturing Your Next-Gen Superstars

Hold onto your hats, folks, because we’re about to bust the biggest myth in family business: blood isn’t always thicker than water, especially when it comes to talent! Secret number two is all about embracing a meritocracy that would make even the most cutthroat corporations blush. It’s time to ditch the nepotism and dance the talent tango!

First things first, let’s redefine what “family” means in your business. Blood relatives? Sure. But what about that whiz-kid marketing guru who’s been with you since day one? Or the CFO who can make numbers sing? These folks are your business family too, and they might just be the secret sauce to your succession smoothie. Create a level playing field where skills, passion, and results trump last names every single time.

Now, let’s talk about growing your own timber. Implement a robust talent development program that turns promising saplings into mighty oaks. Rotational assignments? Yes, please! Mentorship programs? Bring ’em on! Leadership bootcamps? Sign them up! By investing in your people – family or not – you’re not just preparing for succession; you’re building an army of capable leaders who can weather any storm.

But here’s the kicker: make it crystal clear that being part of the family doesn’t guarantee a corner office. Encourage your kin to spread their wings, gain outside experience, and earn their stripes. When they do return to the fold, they’ll bring fresh perspectives and hard-earned skills. Remember, a little healthy competition never hurt anyone – in fact, it might just be the spark that ignites your family business’s next great innovation!

Case Study: The Phoenix Rising of Pheonix Pharmaceuticals:  When the Pheonix family’s pharmaceutical empire faced a leadership vacuum, they made a bold move. Instead of automatically handing the reins to the founder’s son, they opened up the CEO search to all comers. The result? Their long-time Head of R&D, Dr. Maria Santos, clinched the top spot. Her innovative approach not only smoothed the transition but also catapulted the company into the biotech big leagues. Meanwhile, the founder’s son found his true calling in corporate social responsibility, proving that sometimes the best role isn’t always the one you’re born into.

The Communication Constellation: Aligning Your Family’s Stars

Buckle up, stargazers! We’re about to embark on a cosmic journey through the communication galaxy. Our third secret is the key to aligning your family’s stars and creating a constellation of clarity that’ll guide your business through the darkest nights. It’s time to transform your communication from a black hole of misunderstandings into a supernova of synergy!

First, let’s talk about creating your family’s own universal language. No, we’re not suggesting Klingon (though that would be cool). We’re talking about establishing clear, consistent channels for sharing information, ideas, and concerns. Regular family councils? Check. Digital platforms for real-time updates? Absolutely. Yearly retreats that combine strategy sessions with trust falls? Why not! The goal is to create a multi-faceted communication ecosystem where every family member feels heard, valued, and in the loop.

But wait, there’s more! Let’s sprinkle some emotional intelligence stardust into this cosmic cocktail. Teach your family the art of active listening, the power of empathy, and the magic of constructive feedback. When emotions run high (and trust us, they will), having these tools in your communication toolkit can mean the difference between a minor meteor shower and a full-blown apocalypse.

Here’s the game-changer: bring in a neutral third party to facilitate those tough conversations. Think of them as your family’s very own NASA mission control, guiding you through the treacherous asteroid fields of succession planning and conflict resolution. With an impartial mediator at the helm, you can navigate even the most turbulent space storms and come out stronger on the other side. Remember, in the vast universe of family business, effective communication isn’t just nice to have – it’s the gravitational force that keeps everything from flying apart!

Case Study: The Stellar Success of Starlight Cinemas: The Starlight family’s chain of boutique cinemas was heading for a box office bomb. Sibling rivalries and intergenerational conflicts were stealing the show, threatening to bring down the curtain on their 50-year legacy. Enter Dr. Harmony Hayes, a family business communication guru. She implemented a “Director’s Cut” program – a series of structured dialogues where each family member got to “direct” the conversation around their vision for the company. The result? A blockbuster breakthrough in understanding, leading to a sequel-worthy succession plan and rave reviews from all involved.

The Legacy Launchpad: Rocketing Your Values into the Future

Fasten your seatbelts, trailblazers! We’re about to blast off into the stratosphere of family business success with our fourth secret: the Legacy Launchpad. It’s time to stop thinking of your company’s values as some dusty plaque on the wall and start seeing them as the rocket fuel that’ll propel your business into the next generation and beyond!

First things first, let’s ditch the corporate mumbo-jumbo and get real about what your family business stands for. Gather the troops – from Great-Aunt Edna to little cousin Timmy – and hash out the core principles that have been the bedrock of your success. Is it your unwavering commitment to quality? Your legendary customer service? Or maybe it’s the way you’ve always put people before profits? Whatever it is, distill it down to its essence and make it your North Star.

Now, here’s where it gets exciting. Take those values and turn them into a living, breathing part of your company culture. We’re talking value-based decision-making frameworks, recognition programs that celebrate employees who embody your principles, and even incorporating your core beliefs into your product development process. When your values are woven into the very fabric of your business, they become a powerful force that guides every action and decision.

But wait, there’s more! Create a “Legacy Council” – a cross-generational think tank tasked with ensuring your values stay relevant in a changing world. This group can be your bridge between tradition and innovation, finding creative ways to honor your history while embracing the future. Remember, a truly enduring legacy isn’t about preserving the past in amber; it’s about using your values as a springboard to leap confidently into tomorrow. So, fire up that Legacy Launchpad and get ready for an epic journey that’ll make your founding ancestors proud!

Case Study: The Quantum Leap of Quality First Quantum Computing: When the Qubit family launched their quantum computing startup, they knew they were entering uncharted territory. But one thing remained constant: their obsession with quality. As they prepared to hand over the reins to the next generation, they faced a dilemma: how to maintain their sky-high standards in a rapidly evolving field? Their solution? The “Quantum Quality Quest” – an annual challenge where teams across the company competed to find innovative ways to uphold the family’s values while pushing the boundaries of technology. The result? A seamless transition that saw Quality First not only maintain its reputation but quantum leap ahead of the competition, all while staying true to its roots.

The Flexibility Flex: Bending Without Breaking

Alright, contortionists of the business world, it’s time to stretch those mental muscles! Our fifth secret is all about mastering the art of the Flexibility Flex. In a world that’s changing faster than you can say “disruptive innovation,” the ability to bend without breaking isn’t just nice to have – it’s the difference between thriving and taking a nosedive!

Let’s start by giving your family business a good ol’ flexibility assessment. Are your decision-making processes more rigid than a petrified forest? Is your organizational structure reminiscent of a medieval monarchy? Time to shake things up! Implement agile methodologies that allow for quick pivots and rapid response to market changes. Create cross-functional teams that can tackle challenges from multiple angles. And for Pete’s sake, give your employees the autonomy to make decisions without running everything up a 50-tier chain of command!

Now, here’s where it gets juicy. Encourage calculated risk-taking and create a culture where failure is seen as a stepping stone to success. Set up an innovation lab where wild ideas are not just tolerated but celebrated. And here’s a radical thought: rotate leadership positions! Not only does this prevent power from becoming entrenched, but it also ensures a fresh perspective at the top on a regular basis. It’s like giving your business a rejuvenating yoga session – stretching those corporate muscles and keeping everything limber!

But flexibility isn’t just about internal operations – it’s about being responsive to the world around you. Stay plugged into emerging trends, be open to partnerships and collaborations outside your comfort zone, and always, always keep your ear to the ground for the next big thing. Remember, in the grand dance of business, it’s not the biggest or strongest that survive – it’s those who can adapt with grace and style. So, put on your flexibility pants and get ready to boogie your way to long-term success!

Case Study: The Elastic Evolution of Stretchies Sportswear: The Flex family’s athletic wear company, Stretchies, was facing a fitness apocalypse. As workout trends shifted from gyms to living rooms, their brick-and-mortar focus was becoming as outdated as leg warmers. Enter Fiona Flex, the founder’s granddaughter and a digital marketing whiz. Instead of clinging to tradition, the family embraced Fiona’s vision for a direct-to-consumer model with virtual fitting rooms and AI-powered workout recommendations. The result? Stretchies didn’t just survive the pandemic – it emerged as a leader in the new era of home fitness, proving that sometimes, the most powerful family tradition is the willingness to change.

The Governance Glow-Up: From Chaos to Clarity

Listen up, captains of industry! It’s time for a governance glow-up that’ll make your family business shine brighter than a supernova. Our sixth secret is all about transforming your company’s structure from a tangled web of “who’s in charge here?” to a crystal-clear roadmap for success. Buckle up, because we’re about to turn governance from a snooze-fest into the hottest trend since avocado toast!

First things first, let’s give your governance a makeover that would make any reality TV show proud. Start by creating a family constitution – think of it as the ultimate rulebook for how your clan does business. This isn’t just any old document; it’s a living, breathing guide that covers everything from decision-making processes to conflict resolution strategies. Make it a collaborative effort, get everyone’s buy-in, and voila! You’ve just created the holy grail of family business harmony.

Now, let’s talk about boards. Not the boring kind that puts everyone to sleep, but dynamic, diverse boards that bring fresh perspectives and keep your business on its toes. Mix family members with independent directors who aren’t afraid to challenge the status quo. Create committees that focus on specific areas like succession planning, innovation, or sustainability. And here’s a revolutionary idea: rotate board positions to give everyone a chance to see the big picture. It’s like musical chairs, but with way higher stakes!

But wait, there’s more! Implement a system of checks and balances that would make even the most zealous political scientist swoon. Clear job descriptions, performance evaluations for family members (yes, even for Cousin Eddie), and transparent compensation policies. And don’t forget to establish an official process for family members to enter and exit the business. Think of it as an airlock for your corporate spaceship – it keeps the atmosphere just right and prevents any unexpected explosions. Remember, good governance isn’t about control; it’s about creating a framework that allows your family business to soar to new heights!

Case Study: The Dazzling Transformation of Diamonds & More: The Sparkle family’s jewelry empire was losing its luster, plagued by infighting and unclear lines of authority. Enter Gina Gleam, a third-generation family member with a background in organizational psychology. She spearheaded the creation of “The Sparkle Statute” – a comprehensive governance document that clearly outlined roles, responsibilities, and succession plans. But her pièce de résistance was the “Facets of Leadership” program, where family members rotated through different departments and board positions, gaining a 360-degree view of the business. The result? A governance structure as multifaceted and brilliant as their finest diamonds, leading to record profits and a seamlessly dazzling transition to the next generation.

The Emotional Equity Exchange: Balancing Hearts and Spreadsheets

Hold onto your heartstrings, folks, because we’re about to dive into the most underrated aspect of family business transitions: emotional capital. Our seventh secret is the game-changer that’ll have you looking at your company’s balance sheet in a whole new light. Welcome to the Emotional Equity Exchange, where feelings are as valuable as financial statements!

Let’s face it: in family businesses, emotions run hotter than a freshly baked apple pie at a summer reunion. But instead of sweeping those feelings under the rug, it’s time to put them front and center. Start by creating an “Emotional Audit” – a brutally honest assessment of the family’s emotional investment in the business. Who feels undervalued? Who’s carrying old grudges? Get it all out in the open, because sunlight is the best disinfectant (and we’re not just talking about your Aunt Mildred’s famous potato salad).

Now, here’s where it gets interesting. Develop an “Emotional Equity Vesting Schedule” that runs parallel to your financial one. This isn’t about who owns the most shares; it’s about recognizing and rewarding the intangible contributions that keep your family business ticking. Did someone sacrifice their dream career to join the company? That’s emotional equity. Has a family member been the peacekeeper during conflicts? Ka-ching! Another deposit in the emotional bank account. By acknowledging these invisible investments, you’re not just smoothing the transition – you’re strengthening the very foundation of your family enterprise.

But wait, there’s more! Implement regular “Heart-to-Heart” sessions where family members can express their hopes, fears, and dreams for the business in a safe, judgment-free zone. Bring in a family business therapist to facilitate these discussions – think of them as your emotional equity broker, helping everyone invest wisely in the family’s collective well-being. Remember, in the grand ledger of family business success, emotional dividends can be just as valuable as financial ones. So, open up that emotional equity exchange and watch as your transition transforms from a potential battlefield into a love-fest of epic proportions!

Case Study: The Heartwarming Revival of Huggable Hearths: The Warmth family’s fireplace manufacturing business was on the verge of burning out, not because of financial troubles, but due to simmering resentments and unspoken expectations. Enter Dr. Felicity Feels, a renowned family business therapist. She introduced the “Fireside Chats” – monthly sessions where family members could openly discuss their emotional investments in the company. The breakthrough came when they created the “Warmth Index,” a metric that quantified emotional contributions alongside financial ones. Suddenly, the underappreciated marketing genius of the youngest sibling was on par with the CEO’s financial acumen. The result? A reinvigorated family dynamic that sparked innovation, leading Huggable Hearths to become the go-to brand for eco-friendly, smart fireplaces. Talk about feeling the love!

The Knowledge Knitting Circle: Weaving Wisdom Across Generations

Gather ’round, knowledge seekers! It’s time to unravel the tangled yarn of generational wisdom and knit it into a cozy sweater of success. Our eighth secret is all about creating a Knowledge Knitting Circle that’ll have your family business warmer than a cat in a sunbeam. Get ready to weave together the savvy of the old guard with the fresh ideas of the new, creating a tapestry of insight that’ll wrap your company in unbeatable competitive advantage!

First up, let’s ditch the idea that knowledge transfer is a one-way street from old to young. Instead, create a multi-directional web of learning that criss-crosses generations like a game of intellectual cat’s cradle. Set up reverse mentoring programs where tech-savvy millennials teach the old dogs new digital tricks. Meanwhile, let the veterans share their hard-earned wisdom about customer relationships and industry nuances. It’s like a knowledge potluck where everyone brings their best dish to the table!

Now, here’s where it gets juicy. Implement a “Wisdom Wikileaks” program (don’t worry, it’s totally legal). Encourage family members and long-time employees to spill the beans on their secret sauce – those unwritten rules, insider tricks, and instinctive decisions that have kept the business humming along. Document these pearls of wisdom in a living, breathing company playbook that’s constantly updated. It’s like creating your own family business encyclopedia, but way more fun and without those pesky paper cuts.

But wait, there’s more! Turn knowledge sharing into a competitive sport with “Insight Olympics.” Host regular events where different generations team up to solve real business challenges, combining their unique perspectives to come up with solutions that are greater than the sum of their parts. Award medals, have a ridiculous mascot, go all out! By gamifying the knowledge exchange, you’re not just preserving crucial information – you’re creating a culture where learning is as natural as breathing. Remember, in the grand knitting circle of family business, every generation has a crucial stitch to add. So grab those metaphorical needles and start crafting a knowledge sweater that’ll keep your company cozy for generations to come!

Case Study: The Flavor Fusion Revolution at Tasty Traditions: The Palate family’s century-old spice company was at a crossroads. The older generation clung to time-honored blends, while the youngsters pushed for trendy fusion flavors. Enter the “Spice Sage Summit,” a quarterly event where family members across generations collaborated on new product development. The magic happened when 23-year-old social media maven Poppy Palate teamed up with her 78-year-old grandfather, master blender Herb Palate. Their creation? “TikTok Tandoori” – a viral sensation that combined traditional Indian spices with Gen Z-approved flavors like matcha and activated charcoal. The result wasn’t just a bestseller; it was a paradigm shift in how Tasty Traditions approached innovation, leading to a spicy-smooth transition and a pipeline full of cross-generational culinary hits.

The Financial Feng Shui: Harmonizing Wealth and Well-being

Attention, money mavens and wellness warriors! It’s time to give your family business finances a zen makeover that’ll make Marie Kondo weep with joy. Our ninth secret is all about achieving Financial Feng Shui – a delicate balance between growing your wealth and nurturing your family’s well-being. Get ready to transform your company’s financial flow from a raging rapids into a serene koi pond!

First things first, let’s declutter your financial house. Start by clearly separating family finances from business finances. No more using the company credit card for little Timmy’s tuba lessons! Create transparent systems that make it crystal clear where every penny is coming from and going to. It’s like giving your money a GPS – you’ll always know exactly where it is and where it’s headed. This clarity doesn’t just prevent conflicts; it creates a sense of security that’s more comforting than a warm cup of cocoa on a cold night.

Now, here’s where it gets interesting. Develop a “Wealth and Wellness Matrix” that aligns your financial goals with your family’s personal and professional development. Want to expand into a new market? Great! But make sure it doesn’t come at the cost of missing little league games or family dinners. By viewing financial decisions through the lens of overall family well-being, you’re not just building a profitable business – you’re crafting a legacy of balanced success that’s richer than any bank account.

But wait, there’s more! Implement a “Purpose-Driven Profit” model where a portion of your earnings is automatically funneled into causes that align with your family values. Whether it’s environmental conservation, education, or community development, this approach doesn’t just do good – it creates a sense of shared purpose that can unite even the most diverse family members. Think of it as karmic capitalism: the more good you do, the more your business thrives. By aligning your financial success with your family’s values and well-being, you’re creating a harmonious ecosystem where money flows like a gentle stream, nourishing everything it touches. Now that’s what we call true Financial Feng Shui!

Case Study: The Mindful Millions of Meditech Marvels: The Megabyte family’s tech empire was raking in cash faster than a Silicon Valley unicorn, but at what cost? Burnout, missed milestones, and a growing sense of disconnection threatened to crash their high-flying success. Enter Serena Synergy, a financial therapist with a knack for balancing books and chakras. She introduced the “Mindful Millions” program – a holistic approach that tied financial targets to wellness metrics. Suddenly, closing a big deal wasn’t just about the bottom line; it was about funding the company’s mental health initiatives or enabling more flexible work arrangements. The result? Meditech Marvels not only maintained its market leadership but also became known as the healthiest, happiest workplace in tech. As CEO Max Megabyte put it, “We’re not just counting our millions; we’re making our millions count.”

The Legacy Lifeline: Bridging Past, Present, and Future

Hold onto your family heirlooms, history buffs! We’ve reached our tenth and final secret, and it’s a doozy. Welcome to the Legacy Lifeline – the ultimate strategy for connecting your family’s storied past with its bright future, all while living your best life in the present. It’s like building a time machine, but way cooler and without those pesky paradoxes!

First up, let’s turn your family’s history into a blockbuster saga that would make Marvel jealous. Create a dynamic, interactive family and business timeline that brings your journey to life. We’re talking digital archives, oral history projects, even augmented reality experiences that let younger generations step into the shoes of their ancestors. By making your legacy tangible and engaging, you’re not just preserving history – you’re creating a powerful narrative that inspires and guides future generations.

Now, here’s where it gets juicy. Implement a “Future-Back Planning” approach that starts with your wildest dreams for the family business 50 or 100 years from now. Want to colonize Mars? Cure the common cold? Invent calorie-free chocolate that actually tastes good? Dream big, then work backwards to create a roadmap that bridges your audacious future with your present reality. This isn’t just long-term planning; it’s about instilling a sense of purpose and continuity that transcends individual lifetimes.

But wait, there’s more! Create a “Living Legacy Lab” – a dedicated space (physical or virtual) where family members can experiment with innovative ways to honor your heritage while pushing the boundaries of your industry. Maybe it’s developing new products inspired by old family recipes, or applying traditional craftsmanship techniques to cutting-edge technologies. The key is to view your legacy not as a static artifact, but as a dynamic force that evolves with each generation. Remember, a truly enduring legacy isn’t about preserving the past in amber – it’s about using your history as a springboard to leap boldly into the future. So fire up that Legacy Lifeline and get ready for a journey through time that’ll make Doc Brown’s DeLorean look like a kiddie car!

Case Study: The Time-Traveling Triumph of Clockwork Couture: The Pendulum family’s watchmaking business was stuck in time, struggling to stay relevant in the age of smartwatches. That is, until 15-year-old prodigy Tik Pendulum had a eureka moment during a VR tour of the company’s 200-year history. Inspired by the intricate gears of a 19th-century pocket watch, Tik developed a revolutionary smartwatch that combined classic mechanical craftsmanship with cutting-edge AI. The “Temporal Titan” wasn’t just a timepiece; it was a wearable time capsule that could display holographic family memories and even predict future trends based on historical data. The product was a runaway success, breathing new life into Clockwork Couture and securing its place in the future of horology. As Tik’s grandfather, Master Watchmaker Chrono Pendulum, proudly declared, “We’re not just keeping time anymore; we’re shaping it!”

Wrapping It Up: Your Blueprint for a Family Business Legacy

Well, fellow family business trailblazers, we’ve done it! We’ve journeyed through the ten mind-bending secrets that can transform your family enterprise from a potential powder keg into a finely-tuned, generation-spanning success machine. From radical transparency to emotional equity, from flexible governance to time-traveling legacies, we’ve covered more ground than a family road trip with a hyperactive GPS.

But here’s the kicker: these secrets aren’t just theoretical mumbo-jumbo. They’re practical, actionable strategies that have been battle-tested in the trenches of family businesses around the world. Whether you’re a scrappy startup or a centuries-old dynasty, these principles can help you navigate the treacherous waters of succession with the grace of a swan and the resilience of a rubber duck.

Remember, a smooth family business transition isn’t about avoiding waves – it’s about learning to surf them like a pro. It’s about embracing the unique dynamics of your clan, leveraging the power of shared history, and creating a vision for the future that gets everyone’s entrepreneurial juices flowing. It’s about turning potential family feuds into collaborative breakthroughs, and transforming age-old traditions into launchpads for innovation.

So, what are you waiting for? Dive into these secrets, experiment with them, make them your own. Your family business isn’t just a company – it’s a living, breathing legacy that has the power to impact generations to come. With these tools in your arsenal, you’re not just prepared for a smooth transition; you’re ready to write the next chapter in your family’s epic saga.

Now go forth and conquer, you magnificent family business warriors! The future is bright

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